Frequently Asked Questions
Everything you need to know about our timeless smocked collections.
What is the typical processing time for orders?
We strive to ship all orders within 2-3 business days. During peak seasonal launches, processing may take up to 5 business days.
How do I ensure I select the correct size for my child?
Our smocked clothing generally runs true to size, but we recommend consulting our detailed Size Guide found on each product page for specific measurements.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase for a full refund, excluding shipping costs.
Do you offer international shipping?
Yes, The Smocked Flamingo ships worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How should I care for my smocked garments?
To preserve the delicate hand-smocking, we recommend machine washing on a cold, gentle cycle and hanging to dry. Light steaming is preferred over high-heat ironing.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options via Afterpay.